Description
In today’s TNT – Time-Numbers-Technology/Transition – Distracted & Driven World clear, open, emotionally intelligent and effective team communication and conflict resolution are critical for productively engaging both team members and agency customers. Using purposefully interactive small and large group exercises, this 1.5-hour work/playshop will illustrate basic conflict resolution styles. Next, participants will engage in a Get FIT – Fun-Interactive-Thought-provoking – discussion & drawing team building exercise. This exercise will enable participants to constructively identify barriers to productive team communication and collaboration, through small group discussion and team drawing as well as through large group “show and tell.” Finally, small group role play and large group debrief will use the issues identified, to role play strategies (having both positive and negative problem-solving participants) for addressing the identified problem/conflict areas and strengthening creative collaboration. Finally, the Stress Doc, will enumerate his “Top Ten” for Building High Task & Human Touch Teams.
Individuals, teams, and the organization as a whole benefit when you have hi-task and human touch communicators. These head and heart communicators not only know how to dynamically present ideas but, most important, encourage diverse and collaborative – “Helmet’s Off” – engagement and problem-solving. Systems become more real and risk-taking, creative and interactive communities when leaders know how to “say it and engage it.”